Track real customer questions
Atlas runs your active prompts across the AI assistants included with your plan and stores each response.
See whether AI describes your brand positively, neutrally, or negatively. Follow sentiment across assistants, prompts, and time, then inspect the responses behind the trend.
Sentiment across tracked answers
Sentiment is classified as Atlas captures answers to your tracked prompts.
Atlas runs your active prompts across the AI assistants included with your plan and stores each response.
Atlas evaluates how each response refers to your brand and labels the sentiment positive, neutral, or negative.
Review sentiment over time, compare assistants, and open the prompt-level results to understand what is driving a shift.
Find the patterns behind changing AI perception and decide where to look closer.
Every classified brand mention is grouped as positive, neutral, or negative, making the tone easy to scan.
See whether your sentiment mix is changing over time instead of relying on a single answer.
Notice increases in negative sentiment and investigate the prompts and responses contributing to them.
Compare sentiment across AI assistants to see where brand descriptions differ.
Find which tracked questions are associated with positive, neutral, or negative descriptions.
Include sentiment classifications in exported prompt-run data for analysis and client reporting.
Track the balance of positive, neutral, and negative mentions over a rolling period. A change in the trend gives you a reason to investigate the answers behind it.
Illustrative example · how AI describes your brand
A sentiment label is a useful starting point. Pair it with response excerpts to understand what an assistant said and why the tone may have changed.
Illustrative example · sentiment by tracked question
How Atlas classifies and presents sentiment in AI answers.
Atlas classifies the tone of a response when it refers to your brand as positive, neutral, or negative. It is an indicator of language in captured answers, not a measure of customer satisfaction.
Yes. Sentiment is available alongside prompt-level results. Response Excerpts provides additional answer context on eligible plans.
New classifications are generated as Atlas runs your active prompts. The dashboard presents recent results and trends over time.
Sentiment analysis is included with Pro, Agency, and Enterprise plans.
Track sentiment across AI answers and investigate the changes that matter.